Common Problems with Pogo Games

Just for clarity, this article is about Pogo Internet based games for computer entertainment, not the spring loaded jumping sticks that were so popular in the 1920's. You may be one of many users who enjoy playing Pogo games on their web site. You may also be one of many users who are experiencing difficulties getting some of these games to work properly. If you are experiencing problems or errors while attempting to play Pogo games, continue reading below to learn more about the common causes of these problems and the steps that can be taken to correct the errors and play your games.

All Pogo games rely on Java in order to be played within a web browser. Java is a programming language used by web developers to host dynamic content, like games, on the Internet. Java provides support for many of the rich and more involved web sites on the Internet today. Java should have been included with the computer you purchased as it has become such a generic standard on the web. However, there may be errors with the Java software that is installed on your computer or it may simply need to updated to a more current version of Java.

To fix problems with Pogo games, the focus of our efforts will be directed toward troubleshooting problems with the Java software on the problem computer. Corrupted or out-of-date Java software is almost always the root cause of problems experienced while attempting to play Pogo games.

How to Fix Problems with Pogo Games

The following tutorials will guide you through the process of troubleshooting possible problem areas that could cause conflicts or insufficiencies with Pogo games. Follow each tutorial in order to troubleshoot the most likely cause of the problem first before attempting an in-depth solution.

Enable Java

The first and best step to take when troubleshooting problems with Pogo games is to verify that Java is enabled in your web browser. This is a simple check and should only take a moment. To begin, launch your web browser and then...

Internet Explorer

  1. Click Tools > Inernet Options

  2. Click the Advanced tab.

  3. Scroll down and browse the list for Java.

  4. Check the box next to the Java entry.

  5. Next, click the Security tab.

  6. Click the Custom Level button.

  7. Scroll down and browse the list for Scripting of Java applets.

  8. Verify that the Enable radio button is selected.

  9. Click Ok to save any changes.

Mozilla Firefox

  1. Click Tools > Options

  2. Click the Content tab.

  3. Make sure that the Enable Java Script has a check next to it.

  4. Click Ok to save any changes.

Google Chrome

Java is a part of the Google Chrome engine and does not need to be enabled.

After you have verified that Java is enabled in your browser, attempt to access Pogo games. If you are successful, you simply needed to enable Java. If enabling Java did not solve the problem, continue reading below to update essential software.

Update Java

The second step to take when troubleshooting problems with Pogo games is to update the Java software on your computer. To update your Java software, visit this website.

  1. Click the big, red Free Java Download button and accept the download if prompted.

  2. Click Run once the download has completed.

  3. The installer will guide you through the process of installing the Java software and notify you once it is complete.

Now try to access Pogo games. If you are successful, all you needed was an update; however, if you are still experiencing errors, continue reading to take further troubleshooting steps.

Update Windows

If updating to the most current version of Java did not help, try obtaining the most current Windows Updates. To check for Windows Updates, visit this website.

Follow the instructions provided by Microsoft at this web page and you will be able to download the most current updates for your version of Windows. Afterwards, try accessing Pogo games again. If you are successful, all you needed was an update; however, if you are still experiencing errors, continue reading to take further troubleshooting steps.

Clear Browser Cache

If Java is enabled and you're up-to-date, try clearing your browser cache. Doing this has resolved the issue for many users.

Internet Explorer

  1. Click Tools > Internet Options

  2. Click the General tab.

  3. Click the Delete Files button under the Temporary Internet Files section.

Mozilla Firefox

  1. Click Tools > Clear Recent History

  2. Then, click Tools > Options

  3. Click the Advanced tab.

  4. Click the Networking tab.

  5. Click the Clear Now button.

Google Chrome

  1. Click the Wrench Icon in the top right-hand corner.

  2. Select Tools > Clear browsing data.

  3. Place a check in each box and click Clear browsing data.

Try accessing Pogo games again. If you've got it running, your cache was full and needed to be cleaned. Make sure to do this about once a week or sooner. If you're still experiencing issues, continue reading to troubleshoot further problem areas.

Remove and ReInstall the Java VM

This tutorial will completely remove all Java software and reinstall it with uncorrupted files. If this does not fix your problems, you may be using a web browser that Pogo does not support. For the best experience with Pogo games, use either Internet Explorer, Mozilla Firefox, or Google Chrome.

  1. Click Start

  2. Click Run

  3. Type into the Run dialog: RunDll32 advpack.dll,LaunchINFSection java.inf,UnInstall

  4. Press Enter

  5. Click Yes to confirm the action. Windows will now uninstall the files and prompt you to restart the computer. Click Yes again.

  6. Once the computer has rebooted, navigate to the following file locations using Windows Explorer and delete the folder/file that is displayed in BOLD. You can delete a folder by right-clicking the folder and selecting Delete from the menu options.

  • C:\Windows\inf\java.pnf

  • C:\Windows\java

  • C:\Windows\System32\wjview.exe

  • C:\Windows\System32\jview.exe

Note: DO NOT delete the Windows or System32 folders. Doing so will break your computer. Only delete the files/folders that are displayed in bold.

  1. Click Start

  2. Click Run

  3. Type into the Run dialog: regedit.exe

  4. Press Enter. The registry editor will appear in a new window. Navigate to the following locations and delete the keys displayed in BOLD. You can navigate the registry by expanding hives, keys and subkeys by clicking the + symbol next to the entry.

  • HKEY_LOCAL_MACHINE\Software\Microsoft\Java VM

  • HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\AdvancedOptions\JAVA_VM

Note: DO NOT delete keys other than the ones displayed in bold. Doing so will possibly cause irreverisble harm to your system.

After taking the above 10 steps, visit this website to download and install the most current version of Java. Then, attempt to access Pogo games again. This should resolve any issues that you were having playing Pogo games. You can refer to this guide in the future if you experience further Pogo game issues.

Pogo™ is a registered trademark of Electronic Arts. WindowsAnswers.net has no affiliation with either Electronic Arts or Pogo. This guide is for educational purposes.
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